FREQUENTLY ASKED QUESTIONS

MY COMICS

Where can I read your comics?
All my comics are available to read online, almost all of them for free. Currently I have over 800 pages of full-color stories with LGBT heroes posted. Start your awesome binge-read here.
How can you afford to post up so much of your work for free?

Through the support of awesome readers like you who believe in what I'm doing!

Without folks buying my work from this store and joining me on Patreon, there's no way I could continue. Particularly because I pay professional artists a full rate to create the best comics possible.

But it turns out that many of you, like me, have really wanted pro-level comics featuring gay heroes that are about more than sexy times, that also have strong plots and powerful character development. That are, y'know, great stories, as good as the ones made for the straight boys. And they also want to make sure I'm able to continue making them. Hopefully you'll feel that way too!

Are your comics appropriate for children?

No. While they are not “adult content,” my comics deal with mature romantic themes and have scenes of very tense action and violence. With the exception of the one 18+ comic I created for my Patrons (Legendary), they straddle the line between PG-13 and R.

The short answer: my main comics are appropriate for adults and mature teens. The 18+ comic and art packs are obviously just for adults 18 and over.

Are your comics just for gay people?

Nope. I actually have a bunch of straight readers, men and women, who just really like the stories, and they are welcomed by our awesome and friendly webcomic community.

 

30-DAY MONEY BACK GUARANTEE

I see you have a 30-Day Money Back Guarantee. How does that work?

Because I very much believe you're going to love what I send you, I've made this as easy as can be. You love it, or you get your money back. It's just that simple. So you have nothing to lose by giving my books and other cool stuff a try! :)

And if you're in the U.S., I even pay for the return shipping. (Because it's not much of a 30-day guarantee if you still have to pay the cost of shipping the thing back, right? That's how confident I am that you are going to love what I send you.)

How do I return an item?

First, email me using the Contact Alex page and let me know that you would like to return an item, so I can set up your return and (if you are in the U.S.) get you a paid shipping label for your return. Please also let me know how I could have made the experience better for you!

If you are located in the United States, I will then pay for your return shipping by emailing you a label for you to print and attach to your package. You must use the label I provide if you wish to take advantage of the free return shipping.

To return your product, you should then mail it in its original packaging to: 584 Castro Street #548, San Francisco CA 94114, United States.
What if I'm not from the United States?

If you live outside the U.S., I'll still refund your money once I get the item back, but you will be responsible for paying for your own shipping costs for returning it, and shipping costs for the original order will not be refunded.

(Sorry, I know that's not awesome, but that's just how it has to be. I exclusively use the United States Postal Service to ship my packages/create the return labels. And, as I'm sure you know. international shipping costs are crazy.)

Once I've sent back what I bought from you. what happens next?

Once your return is received and inspected, I will send you an email to let you know that I have received your returned item.

If you have notified me in advance and returned the item within 30 days of receipt, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days of my receipt of the return.

No hassles, you'll get your money back, and you'll also have my thanks for giving my work a shot!

SHIPPING

How do you ship your books?

Books are shipped separately from my other products in a sturdy box to U.S. addresses to keep them safe on their journey to you. So, if you order my books and something else, expect two packages. But you're only charged for shipping once, of course. :)

How is everything else shipped?

Print packs, trading cards, keychains, and sticker sheets are sent in a special protective, rigid envelope.

The Spooky Caps are sent in a sturdy box.

So if I order books and something else, I should expect two different packages?

Yes. That's what I'm saying. At least if you are in the U.S. (You'll only be charged once for shipping, though!)

For international orders, to save you money for First Class International shipping, I use a special, sturdy box that's large enough to ship everything in one package.

Do you ship to addresses outside of the United States?

Yes! I do ship internationally, to any place the United States Postal Service ships to.

How much does shipping cost?

I offer flat rate shipping and handling to U.S. addresses for $7.95.

I use First Class International for addresses outside the U.S., with pricing determined automatically at checkout.

Do you offer free shipping?

Yes! I offer free shipping to U.S. addresses for orders over $49. (For example, if you get both of my books, you get the free shipping!)

I need stuff shipped outside the United States. Is there any way for me to get free shipping?

Unfortunately, no. I'd love to do it, but international shipping is just too expensive for me to make that work.

How can I track my order?

Tracking information will be sent to your email address (with an option to receive SMS updates).

You can also track your order directly on this page.

MORE QUESTIONS?

How do I contact you if I have any questions?

Send me an email using the Contact Alex page. I'll get back to you within 24-48 hours.